The Interactive Virtual Receptionist means every single call your business receives is answered and directed to the correct department.
- Callers hear a professional welcome message (e.g. Welcome to [your company name], please press 1 for sales, 2 for support or 3 for accounts)
- Callers press the relevant department on their telephone keypad
- The call is then routed to the chosen destination
- Calls can be routed to multiple combinations of landlines and mobiles
- Improve staff productivity & customer service
The Interactive Virtual Receptionist Service presents a professional first impression on every call.
Your business can now enjoy the benefits of having an actual receptionist without having to cover the costs of hiring one, leaving you with more time to concentrate on other aspects of your business. This service comes with a customised brand message recording provided by Numbertel to portray a sleek and professional image of your company.
The Interactive Virtual Receptionist Service service can handle hundreds of concurrent calls, which obviously a real-life receptionist couldn’t and means your business will remain competitive as your virtual receptionist will always answer calls, even when the phone lines are extremely busy or you are unavailable.
Even if you have a fully staffed reception, it is unlikely that every single call will be answered if multiple calls come in at once, and that’s where this service comes in. It will answer every single call that comes in, even at the busiest of times.
The Interactive Virtual Receptionist Service can be added to your number when you choose 01 and 02 Local, 0800 Freephone, 0845 Business and 03 UK Wide numbers. You can also add it to your existing business telephone number by completing a simple porting process, call 0800 808 9777 for more details or email firstname.lastname@example.org.