Time Based Routing

Create time plans that best suit your business hours.

  • Direct calls based on the time of day
  • Handle your calls whether your business is open or closed
  • Assign your own in and out of hours times
  • Pre-plan for weekend and bank holiday
  • Cost: £5 per month with Free Setup

Being a business owner means you’re often out and about meeting clients and attending meetings so you might find you miss calls that come into your office whilst you’re out. Time based call routing can set up a call redirect so that callers can reach you no matter where you are.

Here is a typical example: Your normal trading hours is Monday – Friday 9am to 5.30pm. Calls can be routed to the office during office hours then a mobile out hours and an answering service at weekends.

Create time plans, so that calls are routed to certain destinations (landlines, mobile numbers, hunt groups and voicemail) according to the time of day/week/month or year.

The time based routing service can be used with 01 and 02 Local, 0800 Freephone, 0845 Business and 03 UK Wide numbers, depending on which number is best suited to your business. You can also add it to your existing business telephone number by completing a simple porting process. Set up is completely free.

 

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Enquiry - Time Based Routing

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